Please be aware of applicable charges when transferring funds from your Seller account to
external accounts. These charges are determined by the payment processor or gateway you choose
to use. These include and are not limited to:
Please review the payment processor’s terms for a detailed breakdown of the charges that apply to
your transactions.
Sellers will be required to pay the following fees, which vary and are shown below. Please note
that all fees are listed exclusive of any value-added tax (VAT) or similar taxes that may apply.
It's important to note that all service fees, including prepaid listing and advertising fees,
are non-refundable.
When a sale is made on Cetsy.co, the Seller will be charged a transaction fee of 5.5% of the price
displayed for each listing plus the amount the Seller charges for shipping and / or any
additional listed service or charge to the Buyer. In addition to the
5.5% transaction fee,
digital music downloads will also be billed a transaction fee of $.45/download (Coming Soon).
All other digital downloads will incur a $1 transaction fee in addition to the standard 5.5% /
transaction.
The transaction fee will apply to the listing price (which should include any applicable taxes
that you as a seller are responsible for), shipping price, and any other fees charged to the
Buyer. If you / the Seller offers optional personalization or services for an additional fee,
the additional fee for such service is added to the listing price you display and the total
display price is subject to the same transaction fees described in this Section.
You will be charged a listing fee of $0.20 USD for
most 4-month listings on “general goods” that
you place in your shop on Cetsy.co or on any of Cetsy Limited’s mobile apps. Some listing fees
differ from our standard 4-month listing fees for “general goods” and are listed below. Editing
any listing is always free.
Any 4-month $0.20 listing for general goods, which
indicates multiple quantities of the same
item, will be automatically renewed at $0.20 after each
of the physical items being sold is
purchased by a Buyer. Digital downloads also incur the $0.20
renewal charge every 4-months but
do not incur a $.20 charge/download. Rather, each download
will incur a fee of $1/download + our
standard 5.5% transaction fee. Digital Music & Video
Downloads (Coming Soon).
Listing fees are reflected in your payment account and deducted at the time the listing is
published or renewed.
- 1. Automotive / Aviation / Boats & Ships / Real Estate / Property
Listings /Livestock / Animals / Pets
- $5/month, $15/3months, $19/4months, $55/year. Billed at time of initial
listing.
- General Services, Business / Professional Services
- $2/month or $5/3months, $7/4months, $19/year. Billed at time of listing.
- General Goods & Digital Downloads (Art, Recipes, Books, STL/3D Print Files, Logos,
Stickers, etc.)
- Digital Music / Music-Video Downloads (Coming Soon)
Auto-renew
Cetsy’s automatic renewal feature will automatically renew your listing(s) at the end of the selected listing time-period.It will not renew if you choose to not use automatic renewals
for a particular listing in one of your shops.Sellers will be charged the selected listing fee of for each of these renewed
until Seller/Shop owner cancels the automatic
renewals. You can see automatic listing status in your Seller Dashboard in the Listings
Organizer / Manager, and the Seller may cancel automatic renewals at any time by selecting
“Manual Renew” instead of “Auto Renew” within the “Renewal Options” in the Listing Organizer
/ Manager. Once Seller cancels, Seller will only be charged for the current listing period.
Payment Processing Fees
Please be aware of applicable charges when transferring funds from your Seller account to
external accounts. These charges are determined by the payment processor or gateway you
choose to use.
Shipping of Goods
It is the Seller’s responsibility to know how they will pack and ship the item they are
selling, prior to listing the item for sale on the Cetsy.co platform. We recommend that
Sellers contact their local major shippers or an agent for rates… and the best solution for
local or Global shipping of their goods.
Note to Seller:
Be sure to
inquire if any special permits are required so there are no issues with the shipping side of
the business.
Currency Conversion
Currency conversion is handled automatically by our payment processing service and further
described within the Cetsy Payments Policy.
Fee Avoidance
Any action by a seller to avoid paying any fee is considered fee avoidance and is strictly
against Cetsy House Rules. This includes, for example, encouraging buyers to purchase an
item in your Cetsy shop somewhere else or outside of the Cetsy marketplace. A transaction
initiated on Cetsy may not be completed off the Cetsy platform. The sale price shown in each
listing by the Seller must be an accurate representation of the sale. Sellers may not
misrepresent the item’s location, or utilize another Seller’s account
How to Pay Your Cetsy Fees
Cetsy will automatically deduct all fees owed from your payment account. Provided you have
sufficient funds in your payment account no further payment action is required. If your
payment account does not contain sufficient funds, you are responsible for paying any fees
owed in full within 15 days of the date of your monthly statement, or the account will be
deemed as delinquent, and Cetsy may charge your card on file or take other actions to
collect funds as laid out in the Recoupment section of Cetsy's Payments Policy.
Should a Seller make a sale while they have an outstanding balance with Cetsy, the net sale
amount will be applied to their outstanding balance due to Cetsy. A Seller may pay their
outstanding balance manually by credit card, debit card, PayPal, Mpesa or any other form of
accepted payment as is posted on our marketplace.
The Seller’s statement is available in their payment account at the beginning of each month,
and it will detail all sales and fees activity from the preceding month. Cetsy may suspend
your selling privileges at any time past the 15 days of the date of your monthly statement,
pending payment of your outstanding balance.
Auto-Billing
Should one choose to enroll in Cetsy’s automatic payment plan ("Auto-- -Billing"), any
outstanding fees not covered by the funds in your payment account will be charged to the
credit card you have on file on the first of the month or when your current balance is
greater than or equal to your fee threshold. To use the plan, you agree to the following
terms.
- You authorize Cetsy.co or our payment solutions provider to keep your
payment card information on file and to charge the card on file on the first day of each
calendar month for the previous month’s outstanding charges and at any time the balance
of fees reaches the designated fee threshold for your account. Upon enrollment, Cetsy or
it’s payment solutions provider will charge your current balance to the card on file.
- When your card account is debited, Cetsy or our payment’s solution
provider will send you an email with the amount charged. You can also review this
information by accessing your account on Cetsy.
- If your card account on file with us is closed, the account number is
changed, or a charge is rejected by your card issuer, you must update your card
information or add a new card number to your Cetsy account. If your charge is refused by
the issuer for any reason, your Cetsy account may be suspended or terminated, and you
are still required to pay your outstanding balance by some other means. Your
authorization applies to any successor or replacement card you or your card issuer
provides.
- You may cancel Auto-Billing and change to manual payment by updating
your payment settings in your Cetsy account. Cetsy requires a reasonable period of time
to act after we receive your notice. This means that an additional automatic payment may
be made to your card account while we are processing your request.
- Suspended or terminated members remain legally obligated to pay Cetsy
for any and all unpaid fees.
Advertising and Promotional Fees
Cetsy.co will promote and advertise Cetsy and all listings equally and without prejudice. At
the same time, we can offer multiple services to help you advertise your listings and
further promote your shop or business which include the use of off-site ads.
It’s as simple as you selecting your daily advertising budget, then let us take over. Any
associated fees are only charged if and when Cetsy's advertising of your listing directly
results in a sale, as is discussed further below. For more info, just see our Advertising /
Marketing Policy.