House Terms & Condition

Cetsy.co is a global e-commerce platform that provides an equal and fair place for all to trade their goods or services regardless of an individuals’ race, religion, color, political, or religious beliefs so long as those goods or services are legally permitted for sale in that seller’s geographic region and/or jurisdiction.

Our moto is Everything, Everyone, everywhere therefore we encourage all sellers to be creative, to be willing to grow with the Cetsy community, and most importantly to deliver accurately and promptly to the buyer all over the world, whichever Goods or Services you as a seller or advertiser are providing to the buyer. Please, do not make the rest of us or our Community look bad. What each of us does, reflects upon us all. That being said, please follow all of our House Rules and do not create an environment for others which is filled with mistrust, disbelief, or lies.

The spirit of utmost good faith and good trade intentions should be the anker of your shop or listings. Finally, above all, a buyer/seller should always have; good thoughts, good words, and good actions. If any one of the 3 character traits is missing from your character, please remedy that character trait prior to proceeding.

Chargebacks/Cancellations

A payment made with a credit/debit card which is being disputed by the Buyer; the relevant claim is submitted to the intermediary Institution in its capacity of an issuer or operator of the card. If a Chargeback occurs for a Payment in respect of which a Payout of the related funds has been made, the Merchant will be obligated to unconditionally return the remitted funds to the Transaction Processor.

Taxes

Aside from the limited circumstances set out below, the Seller is responsible for collecting and paying any taxes associated with using and making sales through Cetsy’s services.

Please note that although some countries refer to “tax” or VAT using other terms, i.e.., Goods and Services Tax ("GST") or Harmonized Sales Tax ("HST"), we will please just refer to GST, VAT, HST and any local sales tax collectively as "VAT".

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